Founders of conversational commerce platform Niki deepen business during COVID-19 to serve consumers across Tier 2-4 cities
“We are now delivering ration to small towns, providing them with a much safer, economical, and convenient option to avail essential services. We have seen good adoption of the voice feature and continue to work on improving its accuracy. Over 90 percent of our purchases happen in local languages over voice, and we continue to work on improving these. This becomes even more important because of the increased digital adoption, especially in Tier-III and IV towns because of COVID-19” - CEO Sachin Jaiswal.
Read more at: https://yourstory.com/2020/08/product-roadmap-ratan-tata-nikiai-bharat-conversational-ai-startup